This Privacy Policy explains how This is Goa ("we", "us", "our") handles information when you visit thisisgoa.com (the "Site") or contact us. By using the Site you agree to this policy.
1. Who we are
This is Goa is a travel discovery platform that lists experiences, tours, cruises, rentals and services in Goa, India, and connects visitors directly with the local owners and operators who provide them. You can reach us at contact@thisisgoa.com or +91 7499 432 395.
2. Information we collect
- Information you send us. The Site has no user accounts. When you contact us by WhatsApp, phone or email, we receive what you choose to share — such as your name, phone number, email address, travel dates, group size, pickup location and any preferences or special requests.
- Technical information. Like most websites, our hosting provider automatically records basic technical data (such as IP address, browser type, pages visited and time of visit) in server logs for security and performance.
- Third-party content. The Site loads fonts from Google Fonts, which may receive your IP address when a page loads. WhatsApp messages are handled by WhatsApp under its own privacy policy.
We do not use advertising cookies, and we do not knowingly collect information from children under 18.
3. How we use your information
- To answer your enquiries and help you plan or book experiences
- To share your booking details with the local owner or operator who will provide the experience you asked about
- To send you confirmations, reminders and important updates about your enquiry or booking
- To keep the Site secure and working properly
- To meet legal obligations
4. Sharing your information
We share your details only with the operator or service provider you are enquiring about or booking with, and only what they need to provide the service (for example your name, phone number, date, group size and pickup point). Each operator is responsible for how they handle your information. We do not sell your personal information. We may disclose information if required by law or to protect the rights and safety of our users, operators or ourselves.
5. How long we keep it
We keep enquiry and booking conversations only as long as needed for the purposes above, including resolving questions and meeting legal or accounting requirements, and then delete them.
6. Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by writing to contact@thisisgoa.com. We will respond within a reasonable time, in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
7. Security
We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Links to other sites
The Site may link to other websites and services, including operators' own pages and social media. Their privacy practices are their own; please review their policies.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.
10. Contact
Questions about this policy or your information: contact@thisisgoa.com · +91 7499 432 395.